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MARCUS FRAZIER
marcus_frazie=
r4444@yahoo.com
Current
111 Old Hickory Blvd. Apt #72 =
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2249 Killington Drive
Nashville, TN 37221 =
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Harvey, La 70058
(615) 554-0822 =
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368-4835 &nbs=
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To obtain a challenging position in which I may be challenged; to utilize and enhance my skills; and have the opportunity to g= row and advance within the company.
Bachelor of Science
Major(s): Computer Science & Business Administrati= on &= nbsp; &nbs= p; &= nbsp; &nbs= p; &= nbsp;
Date of Graduation: = &nb= sp; = &nb= sp; = = May 2005
· Microsoft Office Applications 95 – 00 (Word, PowerPoint, Access, Front Page, Excel); Typing (50 wpm)
C++<= /p>
= · Excellent oral a= nd written communication skills
= · Effective analyt= ical and problem solving skills
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Excellent interpersonal skills
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Aggressive at meeting personal and team goal=
s
Research Inte=
rnship
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· To investigate the behavior of large-scale scientific applications of
interest to ORNL, we investigated how to modify a graphical tool called
T-Mobile
Communications =
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Customer Serv=
ice
Representative
· Process incoming calls and following up on customer concerns and problems.
· Effectively managed customer problems to increase Customer Retention Ratings.
· Also communicate T-Mobile’s policies a= nd procedures to current and prospective customers.
· Consistently met sales expectations and objectives
· Lead team in marketing company sales goals= p>
· Arithmetic Computer Machinery Club &= nbsp; &nbs= p; &= nbsp; &nbs= p; August 2000-May 2002
· National’s Deans List &= nbsp; &nbs= p; &= nbsp; &nbs= p; &= nbsp; &nbs= p; Spring 2003
· Students In Free Enterprise &= nbsp; &nbs= p; &= nbsp; &nbs= p; &= nbsp; August 2001-Present
References Available upon request